It has been a little
over a year since we moved into our “Quality Crafted” home.As a consumer, sometimes living with
something over a period of time gives you a different perspective.For us, we are still very happy and pleased
with both our lot/location and our new Quality Crafted Home! In thinking back
over our experience with Quality there are a number of positives that we want
to highlight:
Professionalism:Quality staff was always courteous and
prompt in follow through with any of our concerns.From the planning process with Duane,
including encouraging and researching design options, to Jhonelle’s
personal touch in shepherding us through the process of selecting
materials for the house.Our thanks
to each of you:Duane, Jhonelle,
Neal, Greg, Pam, Mick and Bruce for your attention to our needs.It was a pleasure to work with each of
you!
Organization and timeliness:Building a house can be a stressful
experience.Rick and I have built
two houses and we feel that building with Quality was a very positive
experience.Especially helpful is
the tremendous organization that Quality has honed to a science.The “notebook” which outlines and
provides a specific timeline as to when decisions need to made, along with
Jhonelle calling to keep the customer on track with the timeline and
assisting with the decision making process.The notebook is a great tool for
referencing samples, suggested outside vendors for appliances, lighting,
etc.We never felt pressured or
rushed in making decisions related to the house.
Quality and workmanship:We were extremely pleased with all of
the subcontractors who worked on the house.The attention to detail and quality of
their work was outstanding. The oversight provided by Neal and the work of
Mick and Bruce was a definite plus.You just knew that you could count on one of them to take care of
the details and when questions arose to be ready to provide answers or
seek out the answer if they did not know.
The true test is
when someone asks us, “Who built your house?”And then, “would you do it with them again?”We feel proud to say, “Quality Crafted” to
the first question and "absolutely" to the second.Your attention to details, integrity, honesty
and most of all making the customer feel respected and a part of the process
make it easy to respond in a positive way!
Lloy Ball
I have been dreaming about winning a gold medal since I can remember. Winning that gold medal in Beijing this past summer (2008) took hard work, determination, and experience. Building the house of my dreams took nothing less. That is why I had the great people at Quality Crafted Homes build my family’s new home. Because of their hard work, determination, and experience, it turned out “good as Gold!"
Ann & Phil Godsey
Quality Crafted built our home from September 2007 to April 2008. The whole process was so much more simple and pleasant than we had ever been lead to believe building a new house was. Everyone was so receptive and accommodating. The subcontractors were all very helpful with any questions, and the guys at Quality Crafted were so easy to deal with. We’re very happy in our new home, and have had a wonderful year here. We would certainly recommend Quality Crafted to any people planning to build a quality and unique home. Plus you’ll meet some wonderful, dedicated people.
Lester and Connie Bush
"To the Staff at Quality Crafted Homes,
We would like to thank you all for being so professional, “yet down to earth” with Connie and myself. We have felt very comfortable during the entire process, from start to finish with the construction of our beautiful new home.
We met Mr. Richard Kees at the model home during the Town and Country in Bridgewater. He was the first one to tell us about QCH. Even though we were talking to other builders, we decided to meet with QCH and compare them to the other builders. After a few meetings with Dan and Duane, we were convinced that QCH would be our choice of builders. Later, when we saw Mr. Kees at the model home in Valencia, we were surprised that he remembered us from over three months ago (that says a lot).
It was amazing when we explained to Dan and Duane how we wanted our new home to look. They listened to everything we had to say – stressing “yes, remember we're custom builders”. Neal was very helpful during the building of the house. He kept us informed on every aspect of the building phase. We also enjoyed working with Jhonelle during the different phases, and meeting with the different companies that she recommended. They were all very professional – we must admit, we had to make some hard choices because everything looked like it would go into the house.
We even noticed that during our final walk thru, they were yet the same. They did not ask us to sign the completion paperwork until they felt we were 100% satisfied with their work.
Thank you so much for a job well done. We will show off our home proudly and will refer our friends to QCH. We felt very good to hear compliments coming from you on some of our selections that went into our home."
Matt & Angela Hess
"To everyone at Quality Crafted Homes,
I want to thank you all at QCH for the outstanding service, and excellent craftsmanship that went into building our new dream home! I say dream home because this is everything we wanted in our house that we plan to live in for a very long time. I have to thank Duane, you took my ideas over the phone and turned them into the perfect layout. I knew it would be just what I needed as soon as I saw it on paper. I have to also thank Jhonelle and Neal for keeping us organized. Your help in picking everything out made the process so much easier, and not at all overwhelming, that is appreciated when you are as busy as we are! To all the on site workers, the craftsmanship of our new house really is "Quality Crafted."
We built our previous house, and the difference in working with Quality Crafted was that all the way down to our final walk through, your attention to detail and craftsmanship impressed both of us. Any issues were handled quickly and to our satisfaction. Thank you Quality Crafted for a great home to raise our family in!"
Don and Marie Carlo
"We had custom built 3 homes previously to choosing Quality Crafted Homes to build our fourth. Without question the building process with Quality Crafted was our most enjoyable. They have the best quality and value in a home and a staff that made the entire construction process very enjoyable. The response time was excellent when answering our questions and delivering our product according to our timeline. As we were selecting our builder, we spoke to many suppliers and sub contractors and they all had wonderful things to say about Quality Crafted Homes. We were truly delivered first class service! In building a home as with anything….you get what you pay for! "
Michael and Jennifer Perkins
"Building our new home with Quality Crafted was such a smooth process. Everything from the design phase to selecting colors went so well. When ever we would have a question arise they were quick to respond."
"One of our favorite things about the homes they build is their attention to detail their trim work is just beautiful and adds so much to a home."
"We really enjoyed working with everyone involved at Quality Crafted Homes. We would definitely build with QCH again."
Dave and Cheryl Fischer
"We are very happy with our new home. The staff was professional and extremely responsive to questions and ultimately, to our requests. From floor plans to ground breaking and final walk through we received a true quality performance in support and in our new home. It seems they build relationships, not just homes. We want to commend them on making our first time building experience a pleasant one and highly recommend them to anyone."
"Again thanks so much for the rewarding experience."
Quality Crafted built our home from September 2007 to April 2008. The whole process was so much more simple and pleasant than we had ever been lead to believe building a new house was. Everyone was so receptive and accommodating. The subcontractors were all very helpful with any questions, and the guys at Quality Crafted were so easy to deal with. 
"To the Staff at Quality Crafted Homes, 
"To everyone at Quality Crafted Homes, 
"We had custom built 3 homes previously to choosing Quality Crafted Homes to build our fourth. Without question the building process with Quality Crafted was our most enjoyable. They have the best quality and value in a home and a staff that made the entire construction process very enjoyable. The response time was excellent when answering our questions and delivering our product according to our timeline. As we were selecting our builder, we spoke to many suppliers and sub contractors and they all had wonderful things to say about Quality Crafted Homes. We were truly delivered first class service! In building a home as with anything….you get what you pay for! "
"Building our new home with Quality Crafted was such a smooth process. Everything from the design phase to selecting colors went so well. When ever we would have a question arise they were quick to respond." 
"We are very happy with our new home. The staff was professional and extremely responsive to questions and ultimately, to our requests. From floor plans to ground breaking and final walk through we received a true quality performance in support and in our new home. It seems they build relationships, not just homes. We want to commend them on making our first time building experience a pleasant one and highly recommend them to anyone."